Each heater comes with a wall digital controller for easy access and comfortable control of your heater. Due to the nature of the 220V-240V hardwired heater unit, an electrician is recommended upon installation. We do our best to process your order as soon as possible. Location: We are located in the state of Washington.We process 80% of our sales online. Return MUST include all original packaging, inserts, and the complete unit with any accessories in order to receive a full credit.